SmithMaven Technologies Private Limited, trading as Bridgehorn ("Bridgehorn", "we", "us" or "our"), is a data and AI consultancy incorporated in India. We work with clients in India and around the world. This policy explains how we collect, use, share and protect personal information.
Scope
This policy applies to personal information we collect through our website, bridgehorn.com, including our contact form and the AI Readiness Diagnostic ("the diagnostic"); through job applications; and through business correspondence with clients, prospective clients, partners and suppliers.
It does not apply to information we process on behalf of clients as part of a project. That information is handled under our agreements with those clients.
Information we collect
Information you provide
- Contact form. Your name, email address, company, phone number and message.
- The diagnostic. Your email address, which is kept with your answers and used to send you a copy when you ask for one and for one follow-up from us, your answers to profile questions about your organization, and your yes or no answers about how your organization uses data and AI. Results are shown on screen and stored under a random link for 30 days. We use IP addresses for rate limiting.
- Job applications. When you apply for a role with us, we collect the information you provide in your application, such as your name, address, phone number, email address, work experience, education details and any other information you choose to include, along with your CV.
- Correspondence. Information you share when you email, call or meet us.
Information collected automatically
When you visit our website, we and our service providers may receive technical information such as your IP address, browser and device type, and the pages you visit. We may also keep basic usage and referral information, such as the page you first landed on, the website that referred you, and any campaign parameters in the link you followed, to understand how visitors reach us.
Information from clients and business contacts
In the course of our work, we may receive the names, contact details and job titles of people at client and prospective client organizations. We may receive this from those individuals, from their colleagues, or from publicly available professional sources.
How we use information
We use personal information to:
- respond to inquiries and communicate with you;
- deliver the diagnostic, show your results on screen, email you a copy when you ask for one, and follow up once;
- follow up on your interest in our services;
- assess job applications and manage recruitment;
- manage our relationships with clients and deliver our services;
- operate, maintain and improve our website, and understand how visitors find it;
- protect our website, forms and systems against abuse, fraud and security threats;
- comply with legal obligations and protect our legal rights.
How we share information
We do not sell personal information. We may share it with:
- Service providers. Trusted third-party service providers who process data on our behalf, including hosting, email delivery, data storage and AI service providers.
- Professional advisers. Such as lawyers, accountants and auditors.
- Authorities and others where required by law. Where disclosure is required by law or a lawful request from a public authority, or is needed to protect the rights, property or safety of Bridgehorn or others.
- Parties to a business transfer. In connection with a merger, acquisition, restructuring or sale of all or part of our business.
- Others with your consent or at your direction.
Additional information about our service providers may be provided on request.
International transfers
We are based in India, and our service providers may process personal information in other countries, including the United States. Where personal information is transferred across borders, we take reasonable steps to ensure it is handled in line with this policy and applicable law.
Retention
We keep personal information for as long as reasonably necessary for the purposes described in this policy, or as required by law. When it is no longer needed, we take reasonable steps to delete it or anonymize it.
Security
We use reasonable technical and organizational measures designed to protect personal information against loss, misuse and unauthorized access. No method of transmission over the internet or of electronic storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
Subject to applicable law, you may ask us to access, correct, update or delete your personal information, or withdraw any consent you have given, by contacting us at contact@bridgehorn.com. You may also ask us at any time to stop contacting you.
We may need to verify your identity before acting on a request. We will respond in accordance with applicable law. Withdrawing consent does not affect any processing carried out before you withdrew it.
Cookies and similar technologies
We do not currently set cookies on our website. The site may store limited information in your browser during a session, such as your progress through the diagnostic and how you arrived at the site, to operate our forms. Third-party providers that host and deliver our website may collect technical and performance data. We do not allow third parties to collect information about your activity across other websites over time. Our website does not currently respond to browser "Do Not Track" signals. If our use of cookies or similar technologies changes, we will update this policy.
Children
Our website is intended for businesses and professionals and is not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.
Links to other sites
Our website may link to third-party websites, such as professional networking profiles. We are not responsible for their privacy practices.
Changes to this policy
We may update this policy from time to time. When we do, we will post the updated version on this page and revise the effective date above.
Contact and grievances
If you have questions about this policy or how we handle your personal information, contact us at contact@bridgehorn.com.
For grievances under applicable Indian law, you may contact our designated Grievance Officer:
Sandeep Madugula,
Chief Operating Officer,
sandeep@bridgehorn.com
SmithMaven Technologies Private Limited (trading as Bridgehorn), #1A, 4th Floor, Vamsiram Jyothi Granules, Kondapur, Hyderabad, India - 500084